The 4 Major Frustrations Paralegals Have With Process Servers

4 Major Frustrations Paralegals Have With Process Servers

1. FAILURE TO COMMUNICATE

When  speaking with paralegals, lack of communication with a server can kill a  business relationship. One of the paralegals we work with told us that  this had been her largest frustration before she started using our  services. We welcome your input and suggestions. We notify you as soon  as the paper has been served and then follow up right away with your  affidavit of service.

2. FAILURE TO PERFORM SERVICE AS DIRECTED

According  to some of the paralegals we work with, a major issue they've previously dealt with is having a process server ignore written instructions provided to them in regards to the service. We input your  information into our database and a copy of your instructions is  highlighted and brought to the server's attention.

3. NOT GETTING THE PAPERS SERVED

We  know there are times when a defendant is impossible to serve due to  evasion; however, we take extraordinary efforts to make contact with the  defendant including "wait-time" as well as performing skip tracing in  an effort to find his/her known associates and relatives. We also perform social network searches, cell phone searches and postal change  of address searches.

4. THE COST OF SERVICE

We polled  current clients of ours and they state that they switched to our  services because our prices are competitive, we keep them apprised of  any additional costs that could develop, and we go that extra mile to  ensure the job gets completed as quickly as possible. 

image7